I founded HG Communications to help businesses and organizations better understand complex issues and ideas, and cogently explain them to diverse stakeholders worldwide.
With 20+ years experience in digital systems, I counsel senior executives and their communication teams to recognize all of the factors that contribute to a problem, and how these multiple elements interact and influence each other under constantly changing circumstances. Moreover, I enable clients to comprehend how various stakeholders access, perceive, process, share, and use information. I then work with them to successfully design, develop, and deliver intelligible, meaningful content across the full spectrum of media.
Enterprise of all kinds face a complicated web of problems that defy conventional solutions. What is more, they have to make sense of these difficult issues for multiple stakeholders who are skeptical of experts and seemingly indifferent to facts. And they must do so using systems and technologies that are themselves becoming more complex.
I recognize that such concerns – whether economic, social, political, or environmental – are not only intricate themselves but are also deeply interconnected with each other. Thus, addressing interdependent problems requires a more comprehensive means of understanding and explaining them.
To that end, I manage complex communication strategy, not as a set of fixed procedures and anticipated outcomes, but as an evolving process that emerges from the perpetual give-and-take between enterprises and their stakeholders.
I operate within an open framework that is designed to enhance communication by incorporating perspectives from a broad range of disciplines. In this way, I help promote collaboration across the enterprise; allow clients to adjust their decisions and actions as needed; and apply a varied array of tools and techniques.
Plus, by regularly monitoring processes, measuring outcomes, and modifying approaches – no matter how circumstances change – I ensure that every strategy can effectively adapt.